James Anthony's Shop + Privacy Policies

Welcome

All our policy information is very important - We suggest reading each section before purchasing any of our items. These strict guidelines have been created to protect both our beloved cusomters and our company. Thank you for your cooperation.

Shipping

All items ship within 7-10 business days following the date of purchase. 

Shipping AND handling starts at $4.00 for ALL DOMESTIC (US) SHIPMENTS:
This includes shipping supply costs + handling (post office travel/office time). This amount can increase at any time due to postage cost inflation. All domestic shipments include USPS Tracking. Once your shipment is in possession of the United States Postal Service it is their responsibility to deliver your package in a timely manner, we are no longer responsible for your order nor do we guarantee an exact delivery date for your purchase . Please contact us if you have been waiting more than 10 business days for your order to arrive and we will investigate.

International shipments are a flat rate of $13.00.

International Orders: Please be aware that you will be responsible for any taxes, customs fees, or any other fees levied by your home country in order to retrieve or deliver your package. Please check with your local Customs Office and/or Postal Service if you have questions regarding tariffs. Note that some parcels have been in transit for up to 4 weeks while they pass through foreign customs. James Anthony Apparel is not responsible for the loss of international packages. If you would like to purchase tracking at an additional cost, please message us and let us know. This cost varies by country and starts around 20.00USD.

Payments: 

Payment for your order is due at the time of purchase. We do not accept checks, foreign money orders, int'l wire transfers or cheery songs as payment.

 

Refunds and Exchanges

*PLEASE CONTACT US BEFORE RETURNING OR EXCHANGING ANY ITEMS TO ALERT US OF YOUR PARCELS ARRIVAL*

If FOR ANY REASON you are not 100% satisfied with your purchase, please let us know and we will gladly help you with whatever it is you would like to do to either mend the issue or return your product(s). However, **CUSTOM ORDERS MAY NOT BE RETURNED OR EXCHANGED**.

James Anthony Apparel is not responsible for Items returned within the United States shipped without a Delivery Confirmation slip that are lost in transit. 

A full refund (minus the cost of shipping) will be issued for any item returned within 10 DAYS of receipt UNWASHED/UNWORN (no exceptions) - We DO NOT offer refunds on items returned thru the United States Postal Service because of incorrect/unconfirmed mailing addresses; You are required to provide a full and working mailing address, if your item is returned to us we will email you in regards to an alternate mailing address. If you do not have a working address at the time of shipping we will offer you a store credit to be used when an proper functioning address is acquired.

ITEMS MAY BE EXCHANGED UP TO 45 DAYS FROM THE DATE OF DELIVERY SO LONG AS THEY ARE NOT WASHED/WORN.

 

PRIVACY POLICY

This Privacy Policy governs the manner in which James Anthony Apparel collects, uses, maintains and discloses information collected from users (each, a "User") of the http://jamesanthonyapparel.com website ("Site"). This privacy policy applies to the Site and all products and services offered by James Anthony Apparel.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

James Anthony Apparel may collect and use Users personal information for the following purposes:

  • - To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • - To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • - To improve our Site
    We may use feedback you provide to improve our products and services.
  • - To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • - To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

James Anthony Apparel has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
James Anthony Apparel
http://jamesanthonyapparel.com
James Anthony Apparel / Atlanta, GA 30309 United States
info@jamesanthonyapparel.com

This document was last updated on December 15, 2013

 

Questions? Email Us


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